Advice Supervisor (Debt and Quality)
St Pauls Advice Centre (SPAC) is looking for an Advice Supervisor to help support our work in Bristol. A great opportunity to lead a small team of advisers delivering community based free legal advice. This position is permanent and part time. You will specialise in money and debt advice, and lead on maintaining and developing quality processes.
Our Vision is a thriving community where people feel secure knowing they have a good standard of life built on equality and justice.
Our Mission is to fight poverty and inequality in our community by providing professional advice and equipping people with knowledge and skills so they can access their rights and fulfil their responsibilities.
You can play a key part as one of two Advice Supervisors at SPAC. Reporting to the Director, you will support and supervise a small team of advisers, assist in the delivery, co-ordination and development of high quality advice and casework services, and provide specialist debt advice and casework for individual clients.
The Advice Supervisor will also lead on ensuring a) advice and casework quality standards are met throughout the service and b) the delivery and maintenance of SPAC’s specialist money & debt advice services.
We are looking for someone who has: high level specialist debt/money advice and casework experience; the ability to achieve results; excellent communication, organisational and analytical skills; is a strong team worker; and can demonstrate respect for diversity.
We offer flexible working and a generous benefits package:
> Salary: £29,636 (£17,781 pro rata)
> Annual Leave: 30 days per year ( pro rata)
> Extra 3 days annual leave between Christmas & New Year (office closure)
> Qualifying Workplace Pension Scheme: 5% employers contribution
> Flexible working hours: 21 hours per week
> Opportunities for home working
Please read the Guidance Notes for Candidates before completing the:
> Personal Information Form (red), and
> Competency Application Form (green), and
> Equal Opportunities form (yellow).
Follow the links below to download information relevant to this vacancy. The application forms are located in the Application Forms Pack. Please ensure you have an up to date copy of Adobe Reader https://get.adobe.com/uk/reader/otherversions/
For each form please save a copy to your computer or device before you begin to complete. As you complete the forms, please save these regularly. Please refer to the ‘read me’ file for more information or if you encounter problems. Once completed either:
> Send all three completed forms as email attachments to: email@example.com, or
> Print all three completed forms and post them to: St Pauls Advice Centre, 146 Grosvenor Road, Bristol, BS2 8YA.
No CV’s or agencies please.
Closing Date: Wednesday 24th April 2019 at midday
Interview Date: Friday 3rd May 2019