Debt Outreach Worker (0.8 FTE)
Are you experienced in Debt Advice and looking for a new and satisfying role within inner and east Bristol?
We are looking for someone experienced, purposeful and with great people skills to join our well-established, ambitious community advice centre as an Adviser to provide specialist Advice services to local communities and clients.
This is an exciting time to join our small team as we embark on several projects to increase our reach and impact in the community. Your role as a Debt Outreach Advisor will include working with community organisations in inner city and east Bristol to support clients who are experiencing financial issues and working as part of the Bristol Court Advisory Network to provide debt advice to people facing eviction.
You will have proven experience within a similar advisor role, and outstanding communication skills, both verbal and written. You will demonstrate a detailed knowledge of relevant law and practice and show empathy and understanding of the issues faced by our clients. You will have experience of working in local communities, preferably in a bilingual context. You will also be able to show us that you have excellent problem solving, organisational and team working skills.
We describe St Pauls Advice Centre as friendly, local and here to help – if that sounds like you too, we look forward to receiving your application.
We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package:
- Starting salary: £23,415.20 (NJC Pt 18: £29,269 FTE*) with the potential to increase to £26,419.20 (NJC Pt 24: £33,024 FTE*) depending on qualifications and experience (*subject to salary review)
- Working hours: 28 hours per week
- Fixed term contract to 31st March 2026
- Annual Leave: 30 days full time equivalent (pro rata)
- Extra 3 days annual leave between Xmas & New Year
- Pension Scheme: 5% employers contribution
- Employee Assistance Programme
Closing Date: Monday 28th October 2024 at 4 pm
Shortlisting will be on Tuesday 29th October and Interviews will be on Thursday 7th November at St Pauls Learning Centre.
Please read the Guidance Notes for Candidates before completing the:
> Personal Information Form (red), and
> Competency Application Form (green), and
> Equal Opportunities form (yellow).
Follow the links below to download information relevant to this vacancy. The application forms are located in the Application Forms Pack. Please ensure you have an up to date copy of Adobe Reader Get Adobe Reader
For each form please save a copy to your computer or device before you begin to complete. As you complete the forms, please save these regularly. Please refer to the ‘read me’ file for more information or if you encounter problems. Once completed either:
> Send all three completed forms as email attachments to: admin@stpaulsadvice.org.uk
No CV’s or agencies please.
Application forms can be downloaded by clicking the link below: (You will need to extract the files and save them to your computer)
OUTREACH ADVISER Application Pack
Selection Process – GUIDANCE NOTES FOR CANDIDATES