Justice We champion the legal rights of individuals. We pursue fair and just outcomes for people. We challenge discrimination and disadvantage, and tackle systemic inequality.
Approachable We listen to and deal with people warmly and politely. Our services are accessible and available. We are open with clients, colleagues and partners.
Community We improve the lives of local people and the wider community. We listen to and understand community needs. We are committed to supporting local people and community initiatives.
Integrity We are honest and ethical. We are consistent with actions, principles, expectations and outcomes. Our independent and expert service is trusted by our clients, colleagues and partners.
Expertise We are professional, organised and competent. We ensure the advice we give is accurate and up to date. We pride ourselves in supporting our experienced and skilful team.
Respect We respect people’s differences and value diversity. Where possible we adapt our services to take account of different needs. We treat people fairly and consistently.