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Services
Welfare benefits
We offer a specialist advice, information and casework service on issues affecting your benefits. This includes helping you to work out what benefits you are entitled to, challenging decisions and maximising your income.
Debt and money
Specialist advice, information and casework service on debt issues. We can help with budgeting, income maximisation, options for dealing with your debts and can negotiate with creditors.
Employment
Basic advice and information on employment issues such as dismissal, wages, holiday pay, redundancy, disciplinary matters, grievance procedures, discrimination at work. We can refer you to specialist services if needed.
Housing
We can provide basic advice and information on a range of housing issues such as: rent arrears, notice to quit, eviction, harassment from landlords, withheld deposits, disrepair, housing transfers or housing waiting list issues.
Immigration
We offer advice, information and casework on immigration matters and are regulated by the OISC to Level 1. We can advise on: British Citizenship, Settlement Applications, Spouse/Unmarried Partner Visas and much more.
Other advice
We also offer advice on a range of consumer, discrimination, domestic violence and community care issues.
Our Vision is a thriving community where people feel secure knowing they have a good standard of life built on equality and justice.
Our Mission is that we fight poverty and inequality in our community by providing professional advice and equipping people with knowledge and skills so they can access their rights and fulfil their responsibilities.
Further support
Below is a selection of good quality links to regularly updated advice websites
- Citizens Advice: www.citizensadvice.org.uk
- Disability Rights UK: www.disabilityrightsuk.org
- Immigration advice: coming soon
- Mind: www.mind.org.uk
- Shelter: england.shelter.org.uk
Or, you can search Citizens Advice main website from here: